Shipping Policy

At Le Harvey, we aim to provide clear and transparent shipping information to ensure your items arrive safely and on time. Please review the details of our shipping policy below:

Order Processing

  • Once your order has been successfully placed, it will be processed within 3-6 business days. Please note that this adjustment is temporarily due to weather conditions in our area, and we sincerely appreciate your understanding.

US Shipping

  • We use UPS Ground for all domestic shipments.
  • Delivery typically takes 2-4 business days from the date of shipment (not the date of order placement).
  • Please note that express shipping is not available at this time.

International Shipping

  • For international orders, we ship via UPS Worldwide Saver.
  • Delivery typically takes 7-10 business days from the date of shipment (not the date of order placement).
  • Please note that express shipping is not available at this time.

Shipping Notifications & Tracking

  • Once your order has been shipped, you will receive a confirmation email or text message with your tracking number.
  • We recommend monitoring your tracking details to ensure your package arrives safely.

Lost, Delayed, or Damaged Packages

  • If you encounter any issues with your shipment (e.g., items not received, wrong items, damage, theft), please contact us at info@LeHarvey.com within 48 hours of delivery.
  • If we do not hear from you within this timeframe, we cannot be held responsible for lost, damaged, or incorrect packages. Prompt communication is crucial to resolving any concerns.
  • While we work with trusted carriers to ensure timely delivery, unexpected delays may occur. If your package is significantly delayed or lost, please contact us at info@LeHarvey.com so we can assist in resolving the issue.

Thank you for choosing Le Harvey! We are committed to providing a seamless shipping experience and appreciate your understanding of our policies.

 


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